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Technical Support Agent (French)

French native + fluent English
Job Ref:
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Job Description
Would you like to work in the vibrant city of Berlin? Do you like to support customers and provide a high level of customer satisfaction?Your next position is here, in Berlin!

The Job.

In this job, you are in charge of handling incoming calls and enquiries via mail. The main tasks include:

– Answering incoming calls and emails from French customers
– Provide excellent customer support and handle any enquiries in a polite and professional manner
– Maintain the CRM system and update relevant data
– Advise customers on the products of the client

The Offer.

– Salary: 1.541€ gross per month + performance related bonus
– 50% of the monthly transport ticket paid by the company
– Working hours: Monday-Sunday between 8 am – 8 pm
– Permanent contract
– International and multilingual working environment
– Company is very good connected with public transport
– Rotating shifts
– Start date ASAP
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Salary Indication
1.541€ gross per month + performance related bonus
Company Profile
The Company.

Our partner is an international contact solutions provider working with worldwide presence. For one of their clients, a leading provider of home security solutions, they are currently recruiting French speakers for their office in Berlin.

Become part of a new exciting project in the capital of Germany!
The Profile.

– You are native French speaker and fluent in English
– You have experience in customer service
– You have excellent communication skills
– You are customer oriented and self-motivated
– You are responsible and self-disciplined

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