Would you like to work in the vibrant city of Berlin? Do you like to support customers and provide a high level of customer satisfaction?Your next position is here, in Berlin!
In this job, you are in charge of handling incoming calls and enquiries via mail. The main tasks include:
– Answering incoming calls and emails from French customers
– Provide excellent customer support and handle any enquiries in a polite and professional manner
– Maintain the CRM system and update relevant data
– Advise customers on the products of the client
– Salary: 1.541€ gross per month + performance related bonus
– 50% of the monthly transport ticket paid by the company
– Working hours: Monday-Sunday between 8 am – 8 pm
– Permanent contract
– International and multilingual working environment
– Company is very good connected with public transport
– Rotating shifts
– Start date ASAP
1.541€ gross per month + performance related bonus
Our partner is an international contact solutions provider working with worldwide presence. For one of their clients, a leading provider of home security solutions, they are currently recruiting French speakers for their office in Berlin.
Become part of a new exciting project in the capital of Germany!
– You are native French speaker and fluent in English
– You have experience in customer service
– You have excellent communication skills
– You are customer oriented and self-motivated
– You are responsible and self-disciplined