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Russian Speaking Client Services Agents (F/M/D)


Location:
Berlin
Language(s):
Russian, English
Company:
Concentrix Global Services GmbH
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Job Description
Welcome to our virtual world! Concentrix Berlin digitizes the entire application process and offers you 100% online Onboarding. Your new job is also temporarily at home at your Berlin residence place. In the further course of your activity, you will of course work together with your team at our site in Berlin.

Would you like to go digital with us? Would you like to get to know the advantages of working from home home from your Berlin place of residence?

Russian speaking Client Services Agents (f/m/d)

HOMEOFFICE IN BERLIN*

*For this job a valid fulltime working Visa for Germany is required. This job is a homeoffice job with place of residency in GERMANY. You need to relocate to BERLIN after 3 months.

Your Job

You will be a single point of contact for advertisers and agencies (SMB) for different types of inquiries in RUSSIAN
You are putting together solutions to support and expand your customer's self-serve advertising customer base
You are able to manage all different types of inquiries generated via inbound activities such as chat, email and social media messenger
You will demonstrate the value of advertising solutions and provide post-sales support for all self-service products
From the beginning, you will take an active role in providing excellent and nimble customer service experience and seek continuously for initiatives to enhance service and improve the overall customer advertising experience

Your Profile

Working Experience in Digital Marketing nice to have
Excellent written and verbal communication
Fluent, verbal and written in RUSSIAN
Minimum B2 English Skills
Familiarity with online advertising products/vendors
Ability to multitask & work under pressure
Fast learner, diligent worker
Online Advertising Experience is a big plus
You are expected to provide background checks (certificate for highest level of education, employment certificate, references from previous employment)

Our Offer

Stay safe with our current HOMEOFFICE solution in BERLIN
2200€ gross monthly salary plus up to 200€ performance bonus gross each second and third month per quarter
Competitive relocation package for new colleagues within Germany or outside
Fulltime job with shift schedules Monday-Sunday 8 am-10 pm
40€ voucher card for commercial vendors - with 100% attendance
Corporate benefits such as employee discounts, special holidays, free drinks, fruit days
A company pension plan
Paid project training and ongoing training
Development opportunities within the company
A works council caring for you
Regular team and site events
The diversity and security of a global world leader


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