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L2 Unified Communications Engineer (French/Dutch/Spanish)


Location:
Berlin
Language(s):
English + French/Dutch/Spanish
Job Ref:
DTU03
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Job Description
Would you like to take the next step in your IT career? Are you interested in joining the working with the top IT talents in the international office in Germany? Then this is your position.

The Job.

You will provide 2nd level professional technical support on Alcatel Lucent UC technologies to the external clients. The main tasks include:
– Identify and manage the root of incidents
– Solve technical issues within service agreement
– Contribute with your knowledge to performance reviews and suggest improvements
– Analyze the recurring incidents and solve them through problem management process

The Offer.

– Competitive salary
– Relocation package
– Training, support, and strong professional development potential
– Healthcare
– Working with the exceptional clients which are the leading providers of financial services, healthcare, media, and communication etc.
– An international atmosphere with the most talented IT professionals
– Constant support on the direction of career growth within the company
– Extra training and certification opportunities for professional development
– Start date: ASAP
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Salary Indication
€50.000 - €70.000
Company Profile
The Company.

Our client is an international award-winning IT services provider with the world-wide presence. For their office in Teltow (17 km away from the Berlin city centre), Germany, they are currently looking for the 2nd level Unified Communications Engineer speaking French.
Requirements
The Profile.

The ideal candidate has already gained experience in Unified Communications support or administration and would like to further develop it. We expect that:
– You speak French and English on a business level (spoken/written)
– You have experience in Unified Communications support / administration
– You possess a good knowledge of Alcatel – Lucent
– Any IT certification will be considered as a plus
– You have a dynamic and performance driven working attitude
– You are open-minded and positive
– You are interested in further developing acquired IT skills
– You would be available to work in rotative shifts (24/7 environment)


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